How Money Moves at Slotozen

We built our cashier around the payment habits Australian players already use every day. That means PayID and POLi sit front and centre, alongside cards, a bank transfer option, and a small crypto lane for players who prefer it. Nothing in this list requires you to open a new account with a third party you've never heard of. If a method is unfamiliar to you, skip it. We support choice, not pressure.

Deposit methods we support

• PayID: instant transfer using your phone number or email, linked to your bank
• POLi: pay directly from internet banking without saving card details
• Visa and Mastercard: standard debit or credit deposit
• Bitcoin: on-chain deposit converted to AUD balance
• Tether (USDT): stablecoin deposit, also converted to AUD on arrival
• Neosurf: prepaid voucher, useful if you prefer not to link a bank account
• Bank transfer: direct deposit for players who want a paper trail through their own bank

PayID and POLi are the two methods most Slotozen players reach for first, and for good reason. Both post to your account within a couple of minutes in almost all cases, because they run over Australia's real-time payment rails rather than older batch processing. Card deposits are usually just as fast, though your bank may hold a small authorisation on the transaction for a day or two, which is normal and not a Slotozen charge.

Withdrawal timing: what actually happens

Withdrawals are not instant, even when the method itself is fast, because every payout first goes through an account and identity check. Here's the realistic breakdown, assuming your verification (KYC) documents are already on file:

Currency handling and AUD balances

Your Slotozen balance, every bet, every payout and every promo figure is displayed in AUD. If you deposit using Bitcoin or Tether, the crypto amount is converted to AUD at the exchange rate applied at the time your deposit is credited. That converted AUD figure is what shows in your account and what you play with. It also means your AUD balance won't move up or down afterward just because the crypto market does. The conversion happens once, at deposit.

The reverse applies on withdrawal if you choose to cash out to a crypto address: your AUD winnings are converted to the crypto equivalent at the rate applied when the withdrawal is processed, not when you first deposited. Rates can move between those two points, so if you're withdrawing a large amount and want price certainty, a PayID or bank transfer payout avoids that variable entirely.

Deposit and withdrawal limits

Minimum deposits are kept low so you can test a method before committing larger amounts. Maximum single-transaction withdrawal limits exist for security reasons and to keep processing predictable, particularly on card payouts. If you're planning a large cash-out, splitting it across two requests or choosing PayID often clears faster than one oversized card withdrawal. Exact minimums and maximums per method are listed in your cashier once logged in, since they're occasionally adjusted by our payment partners.

Neosurf and voucher-based deposits

Neosurf works differently to the rest: you buy a voucher with a fixed AUD value from a participating retailer, then enter the code in the cashier. It's a solid option if you'd rather not enter card or bank details online at all. Note that Neosurf is deposit-only, it can't be used for withdrawals, so you'll want to have a bank-linked or crypto method ready for cashing out.

For the offers that interact with your deposits, including wagering conditions tied to bonus funds, see the Bonus page. If you're weighing up how payments feel on a phone screen versus desktop, check Play Slotozen on Mobile for the app and browser breakdown. And if a payment question turns into a spending question, our Responsible Gaming page has tools to set your own limits. Ready to move money? Head to register and pick a method from your cashier.